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Terms And Conditions

Terms and Conditions


Welcome to Listeningloom Counseling Services Pvt Ltd. By accessing and using our website, app, and services, you agree to the following terms and conditions. Please read them carefully before engaging with our platfor

  1. Introduction
    Listeningloom Counseling Services Pvt Ltd provides mental health counseling, online and offline therapy sessions, workshops, and digital content to help individuals manage their mental well-being. By using our services, you acknowledge and agree to the terms outlined below.
  2. Eligibility
    Our services are available to individuals aged 18 years and above. If you are under 18, you must have parental or guardian consent to use our services.
    You agree that all information you provide is accurate, truthful, and complete.
  3. Services Offered
    We offer both online and offline counseling services, webinars, workshops, and access to our mental health app, launching on 10th October.

The content and services offered are for informational and supportive purposes only and should not be considered a substitute for professional medical advice or treatment.

In case of emergencies or crisis situations, including suicidal thoughts, you should seek immediate help from emergency services.

  1. Mental Health App
    Our mental health app will be launched on 10th October (World Mental Health Day) and will provide 24/7 access to licensed counselors and mental health resources.
    The app services are available through subscription plans or one-time payments, depending on the package you choose.

Please review the app’s Terms of Use separately before downloading and using it.

  1. Confidentiality and Privacy
    We are committed to maintaining the confidentiality of your personal and health-related information.

All information shared during counseling sessions is confidential, except in cases where disclosure is required by law (e.g., imminent risk of harm to self or others).

Please refer to our Privacy Policy for detailed information on how we collect, store, and protect your data.

  1. Fees and Payment
    Counseling Sessions: Fees for counseling services will be disclosed upfront and may vary based on the session type (e.g., individual, group, or specialized therapy).

Webinars and Workshops: These services may have a nominal fee, which will be specified during the registration process.

Mental Health App: Subscription fees for the app will be charged either on a monthly or annual basis. All fees will be displayed clearly before purchase.

Payments must be made in full before the service is provided. We accept various payment methods, including credit cards, debit cards, UPI, and other online payment platforms.

  1. Refund and Cancellation Policy
    Counseling Services: Refunds for canceled sessions will only be provided if cancellation is made at least 24 hours prior to the scheduled appointment.

Webinars and Workshops: Registration fees are generally non-refundable. However, if an event is canceled by Listeningloom, a full refund will be issued.

App Subscription: Subscriptions are non-refundable. You can cancel your subscription anytime, but no partial refunds will be provided for unused portions of the subscription.

  1. Limitation of Liability
    Listeningloom Counseling Services Pvt Ltd will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including mental health app use, counseling sessions, or any content provided on the website.

We do not guarantee the availability or uninterrupted operation of the app or counseling services and are not responsible for any technical failures.

  1. Intellectual Property
    All content, including text, images, logos, and resources provided by Listeningloom Counseling Services Pvt Ltd, is protected by intellectual property laws.

You may not reproduce, distribute, modify, or publicly display any content without prior written permission from Listeningloom Counseling Services Pvt Ltd.

  1. User Conduct
    You agree to use our services responsibly and not engage in any illegal, harmful, or abusive behavior.

Disruptive or inappropriate behavior during counseling sessions or webinars will result in the termination of services without refund.

  1. Changes to Terms
    Listeningloom Counseling Services Pvt Ltd reserves the right to modify these terms and conditions at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.
  2. Governing Law
    These terms and conditions are governed by the laws of India, and any disputes shall be resolved in the courts of Chhindwara District, Madhya Pradesh.
  3. Contact Us
    For any questions or concerns regarding these terms, please contact us at:

Email: admin@listenersonly4u.co.in
Phone: 9326978880

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